Flashcards from Caviar Software, Inc.  
Enterprise Math Solutions for School and Home
     
 
   


I have several children. Can they all use FlashCard Magic?

What are the computer system requirements for FlashCard Magic?

Why is the download from the Web so large?

How long does it take to get set up and running?

How often should my child use FlashCard Magic?

How do I set my child's level to match what they are learning in school?

Can my child retake the placement test?

How do I know if my child is making progress?

My child's score is consistently above the goal score but my child cannot seem to complete the game within the goal time. What can I do?

How do I remove the Joe Sample player?

How do I check for updates to FlashCard Magic?

I recently purchased a new computer for my child. How do I install FlashCard Magic on the new computer and transfer my child's scores?

I'm thinking of upgrading my child's computer. Do you have any recommendations?

 
Answers
 
I have several children. Can they all use FlashCard Magic?
FlashCard Magic Home Edition can be used by up to 5 children on a single computer.
Why is the download from the Web so large?
FlashCard Magic is designed to run on all 32-bit Microsoft Windows platforms from Windows 95 through Windows XP. The Setup file must therefore include any components/files that were either not originally included with the operating system or have been updated since the operating system was first released. In addition, FlashCard Magic utilizes the latest technologies from Microsoft which helps ensure an enjoyable and trouble-free computing experience.
How long does it take to get set up and running?
Once you have purchased FlashCard Magic, you will receive an e-mail containing download instructions for downloading FlashCard Magic from our web site. Once downloaded, the setup takes only minutes to complete. Your child then enters their name and immediately takes a placement test in order for FlashCard Magic to determine the appropriate starting level for your child. No additional parental intervention is necessary after the initial installation.
How do I set my child's level to match what they are learning in school?
It is recommended that you child start at the level determined by the results of the Placement Test. If you feel the placement test results do not accurately reflect you child's current skill level, you can opt to have your child retake the placement test. If you still want to change the game level, choose Game Settings from the Player menu. The Game Settings Wizard is displayed. Choose Change Game Level, then click Next. Select a game level from the list, then click Finish.
Can my child retake the placement test?
Yes. Choose Game Settings from the Player menu. The Game Settings Wizard is displayed. Choose Change Game Level, then click Next. Click Re-take Placement Test, then click Finish.
How do I know if my child is making progress?
There are two methods for viewing your child's progress: Report Card and Progress Charts. Simply start FlashCard Magic and log in as your child. On the Welcome window, choose View Report Card. Choose the Show All Scores option to view all scores to-date. Scores highlighted in green indicate that your child has met the goals for that level and has therefore progressed to the next level. You can also click the View Progress Charts button on the toolbar (or choose Progress Charts from the View menu) to display a line graph of your child's progress. If your child is progressing, you should see the line steadily rising from left to right. If your child is not progressing, it could mean that your child is not practicing often enough or the time requirements are too restrictive. Click here to learn how to relax the time requirements.
My child's score is consistently above the goal score but my child cannot seem to complete the game within the goal time. What can I do?
Typically, a child will get faster as additional games are played until they finally meet the goal time for the current level. There are some children however that cannot recall their basic math facts fast enough to meet the goal time. There are several possibilities for this. One is that the child is not practicing often enough to build long-term memory retention. Practicing more often will help.

Another possibility is that the child is counting on their fingers or in their head rather than recalling the math facts from memory. Simply observing the child play can determine whether this is the case. If so, encouraging the child to use the Show Answer button can help.

For those children that have difficulty recalling facts from memory, changing to the "Relaxed" curriculum will increase the goal time for all levels. To change the curriculum, choose Game Settings from the Player menu. The Game Settings Wizard is displayed. Choose Change Game Level, then click Next. Select the "Relaxed (25% more time)" curriculum, then click Finish.
How do I remove the Joe Sample player?
FlashCard Magic installs a sample player (Joe Sample) so that you can view a sample report card and progress charts. To remove Joe Sample, sign out of FlashCard Magic or start FlashCard Magic if it is not already running. On the Player Sign-in window, select Joe Sample from the list of players, then click Remove Player.
How do I check for updates to FlashCard Magic?
Start FlashCard Magic. Select a player and sign in. Close the Welcome window. Choose Auto-Update Wizard from the Help menu. Follow the instructions for the Auto-Update Wizard. (Note: The Auto-Update Wizard requires a connection to the internet)
I recently purchased a new computer for my child. How do I install FlashCard Magic on the new computer and transfer my child's scores?
Download FlashCard Magic from the Web using the download instructions contained in the e-mail sent to you when you purchased FlashCard Magic. Install FlashCard Magic on the new computer. Copy the file "C:\Documents and Settings\All Users\Application Data\Caviar Software, Inc\FlashCard Magic (Home Edition)\CaviarFlashcardMagic.mdb" from the old computer to the new computer placing the file in the same location ("C:\Documents and Settings\All Users\Application Data\Caviar Software, Inc\FlashCard Magic (Home Edition)").  Finally, you will need to contact Caviar Technical Support in order to re-register your copy of FlashCard Magic on the new computer. If you do not re-register, FlashCard Magic will only be accessible on the new computer for 30 days.
I'm thinking of upgrading my child's computer. Do you have any recommendations?
There are many computer manufacturers to choose from. The main concern you should have as a consumer is whether the company from which you purchase your computer will continue to support your system in terms of warranty and system upgrades. In our experience, both Dell and Gateway provide a value that is difficult to beat in terms of price and more importantly, have outstanding customer support that will ensure your computer will continue to run smoothly and can be easily upgraded in the future. While local stores often have "discount" computer systems, the real value of purchasing from Dell and Gateway will be realized when it comes time to upgrade the computer (memory, sound card, video, operating system, etc.) If you have ever tried upgrading a computer on your own, you understand the difficulty in finding compatible components, drivers, etc. Both Dell and Gateway take the pain out of purchasing and maintaining your computer!
 

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